Perry Strauss : Working with ICBC’s Enhanced Care Model

29 min

Perry Strauss, Chief Enhanced Care Officer at ICBC, provides an in-depth update on the Enhanced Care programme and its impact on recovery and insurance affordability in British Columbia. He shares personal experiences, outlines the evolution of enhanced care, and addresses common concerns from massage therapists, including treatment planning processes, administrative challenges, and interprofessional collaboration. The session includes practical examples, audience questions, and insights into future improvements, making it valuable for anyone seeking to understand ICBC’s approach to care and recovery.